If you need to leave us a comment with a personalisation or request to change something please click ‘Proceed to checkout‘ and fill in the ‘Order Notes‘ section.
Please note that this information will be passed onto manufacturing and we cannot pass on delivery information to our chosen couriers.
Please note we cannot apply the 10% discount after you have purchased your items, should you encounter any problems please send us an email on email@example.com before completing your purchase.
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Orders placed after 10am will be processed the following working day.
Orders with Royal Mail First Class take 48hrs (2 working days) to manufacture and 1 to 3 working days to ship however can take longer in busy periods, this time frame is not guaranteed. This service is free and not tracked.
Orders with Royal Mail Tracked 24hr take 48hrs (2 working days) to manufacture and 1 working day to ship however can take longer in busy periods, this time frame is not guaranteed.
Orders with Royal Mail Special Delivery by 1pm take 48hrs (2 working days) to manufacture and will be delivered the following working day before 1pm however can take longer in busy periods, this time frame is not guaranteed. Please take note of the time you are purchasing Special Delivery for the next day, orders are processed prior to 10am, anything ordered after this time will be processed the following day.
Orders with a personalisation will add up to 2 working days to the manufacturing time. (This includes but is not limited to our rings, personalised rocks, personalised cufflinks, personalised family boxes and any changes to an existing product)
If you are experiencing any problems please contact us at firstname.lastname@example.org